Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. We with support for web hosting using DB Prefixing. The help desk also includes invoicing. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project.